Announcement Details  Back
Date05/24/2018
TitleLenders - Having Trouble Issuing LGC's? - Click Here!
Description After the maintenance back in May 2018 some lenders reported not being able to issue LGC's (Loan Guaranty Certificates). We have found some browsers are not getting the normal pop-up box and it can be remedied by clearing cache and cookies. Please try following these steps before seeking additional help: 1)Select Tools (via the Gear Icon)> Safety > Delete browsing history ... 2) Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies and then click Delete 3) You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies Thank you for your help and patience!